Information
We at Resilient Rebels understand you may have questions about our services and how we can help. Here are some frequently asked questions to guide you. If you have additional questions, please don't hesitate to contact us at 613-921-1611 or via email at resilient.rebels01@gmail.com
Frequently asked questions
Below are some common questions and concerns potential clients and supporters often have regarding our services and mission at Resilient Rebels Harm Reduction Hub. We aim to provide clear, reassuring answers to help you understand how we can assist you or how your support makes a difference.
How will my donation be used?
Your donation directly supports programs that provide critical services such as counseling, medical care, housing assistance, and outreach in underserved communities. We prioritize transparency and ensure that funds are allocated efficiently to maximize impact and help those in need.
Is my donation tax deductible?
Yes. We are a registered nonprofit organization, and your donation is tax-deductible to the extent allowed by law. We will provide you with a receipt for your records and for tax purposes.
Top 3 Concerns Regarding Services
1. Concern: Will my loved one have a say in the services they receive?
Yes. The organization believes in person-centered care, meaning your loved one will be actively involved in creating their treatment plan. Their feedback and preferences will be valued, and services will be tailored to meet their individual needs.
2. Concern: Is my loved one’s privacy protected?
Absolutely. The organization prioritizes your loved one’s confidentiality. All personal information is kept secure, and strict protocols are followed to ensure their privacy is maintained. You can be confident that their information is protected and only shared with their consent for the purpose of providing support.
3. Concern: How will I know if the services are helping my loved one?
The organization regularly checks in with your loved one to assess their progress and gather feedback. They aim to support your loved one’s goals and help them experience positive changes. You will be kept informed and can be involved in discussions about their progress and any adjustments needed.
How does my donation make a difference?
Every dollar you give helps us reach more individuals who are struggling with addiction, mental health issues, or health challenges. Your support enables us to expand our services, develop new programs, and provide hope and healing to those who need it most.
Can I setup recurring donations?
Absolutely. Recurring donations help us plan and sustain our programs over the long term. You can choose a monthly, quarterly, or annual giving schedule that fits your capacity.
How do I know my donation is secure?
We use secure, encrypted online donation platforms to protect your personal and financial information. We are committed to maintaining the highest standards of security and transparency in handling your donations.
Still have questions?
If you haven't found the answer you're looking for, don't hesitate to reach out. We're here to provide the information and support you need.